01Your link and your form
In Settings › Request form, the owner finds the public link to the form, in French and in English, and the snippet to paste into their website: an iframe your web designer drops into the “Request a quote” page. The form carries your company name, with no menu and no Poudra branding. A switch closes it; closed, the link says “This form is no longer available”. “Regenerate the link” makes a new one and kills the old one at once — useful if the link has been abused; remember to replace the snippet in your website.
02What the visitor fills in
Their name, their email, their phone if they wish, the address to clear — suggested as they type, or typed by hand —, the city, the postal code, and a message. A consent box, never ticked in advance, asks whether they agree to receive your emails about their request: that is anti-spam law. If they leave it unticked, you still answer their request, but they get no notices or reminders. The same email sent twice in a day opens only one request.
03What lands on your side
Each submission creates a prospect with their contact and their property — placed on the map if the address was picked from the list, to locate otherwise — and opens a request in Service requests, of type “Quote request” and source “Public form”, with a DS-n number. You are told by email and by the bell, as for a request from the portal. Draw the property on the Map, set its surface type, and “Prepare a quote” does the rest.
04Against spam
The form asks nothing of the human: no code to copy. An invisible field only robots fill in, a minimum delay between opening the page and sending, a cap of fifty requests a day for your company — beyond it, the form closes until the next day — and a deduplication by email over twenty-four hours. A page left open for more than a day asks to be reloaded before sending.